You have clicked on a link to a website owned and/or operated by or for another party that is not affiliated with the Berkshire Hills Bancorp, Inc. For more details stop by or contact a Berkshire Bank office. In some circumstances, longer delays may apply. However, if you make a transfer after these cut off times or on a day we are not open, we will consider that the deposit was made on the next business day we are open. If you initiate a transfer before 7:00 pm on a business day the bank is open using our Online Banking product or our Telephone Banking service, we will consider that day to be the day of your deposit. However, if you make a deposit after closing (or after 5:00 pm at one of our ATMs or using our Mobile Banking product) or on a day we are not open, we will consider that the deposit was made on the next business day we are open. If you make a deposit at our teller line before closing (or before 5:00 pm at one of our ATMs or using our Mobile Banking product) on a business day that we are open, we will consider that day to be the day of your deposit. When is a deposit available for withdrawal?įor determining the availability of your deposits, every day is a business day except Saturdays, Sundays and Federal holidays. This total should agree with your checkbook balance. List the total of these items and subtract the amount of outstanding checks (checks that you have recorded but do not appear on your statement). List the ending balance of your account shown on your statement and add to that balance any deposits made after the date of the statement.Enter and subtract from your checkbook register any charges on your statement not yet deducted from your register, such as a charge for checks, service charge, electronic transfer charges or ATM withdrawals.Make sure you enter and add all deposits in your checkbook register such as interest, electronic transfer credits, and ATM deposits that appear on your bank statement.When you receive a statement or are reviewing your account online, we recommend the following: Do not forget to add additional charges such as ATM fees, service charges, etc. If you are unable to renew your card in person, we accept a scanned image of the two forms of identification required for renewal.The easiest way to balance your checking account is to carefully enter all transactions in your register as they occur. If your ID does not show your current address, please bring two forms of identification, one to prove identity and one to show place of residence. If your card has expired, please visit any library location to renew, along with a government-issued identification, which has your current address. If you have signed up for email notifications on your account, you will receive a reminder one (1) month prior to expiration. Online registrations expire after thirty (30) days otherwise Dallas resident cards expire after three (3) years. Please submit the scan directly to or visit your local branch with your updated documents. We accept a scanned image of the two forms of identification required for renewal. If your ID does not show your current address, please submit two forms of identification, one to prove identity and one to show place of residence. Library cards can be renewed in person at any library with a government-issued identification, which has your current address. You may also visit or call your local branch with supporting documentation. Mail must be typewritten or computer-generated current mail with physical address (within last 30 days).To submit minor spelling changes on your account or to update your address information, email us at with the desired changes and your library card number, as well as documentation supporting the change, such as: If you need further assistance accessing your account or updating your information, please email us at or contact customer service at 21. To update your telephone number or email address, you may log into your library account, using your card number and password/PIN. Updates, Renewals and Expirations Updates
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